Shipping & Handling

Shipping & Handling:

 

Here are our estimated shipping delivery times:

USA: 5 - ­8 business days

Canada: 6­ - 12 business days

World: 10 ­- 20 business days

 

Your order will be processed and sent out on average within 3 - 5 days of ordering. Longer time periods may depend on holidays, demand and order size.

Orders usually ship via USPS.

 

International shipping:

International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

 

Lost/Stolen Packages

We will not be responsible for orders lost or stolen items. We will do our best to assist and locate packages but once an item has been shipped and we verify we shipped it to the address provided we cannot be held liable. Please contact the postal carrier and refer to the tracking number received. Any order that is returned to us and needs to be reshipped due to improper address on your part or failure to claim will result in the recharging of the shipping costs to get the package back to you. Refunds will not be issued due to shipments being returned due to address errors.

 

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and ensure that you entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address; however, it will have to be at your own cost.

If the shipping address was correct, please email us at sales@theflyboss.com with your order and tracking number we will determine a solution.